Licensing Support
Utilities and documentation to help when installing RISA standalone and network software.
Online Licensing Help
Our online help system provides general reference information for RISA programs and utilities and features a searchable index to quickly find the information you want.
Installation Instructions
Installation instructions and reference guides for all Standalone and Network licenced RISA software using Sentinel Protection.
Standalone Installation Instructions
Standalone Installation Quick Reference Guide
Network Installation Instructions
Network Quick Reference Guide
Customer Portal Help
The Customer Portal Help Section will assist you with getting setup, navigating, and also answer any preliminary questions you may have.
RISA Licensing Dashboard
This desktop utility is the management tool for the RISA licenses. RISA perpetual and subscription licensing can be viewed and modified from this dashboard.
Sentinel System Driver v7.6.0
This ZIP file contains the Sentinel System Driver Installer. This driver is Windows Server 2012 and Windows 8 compliant. This driver allows Windows to recognize the Sentinel USB Key.
Network Server Installation 9.7.2
Utility reads and enables upgrading of USB hardware key. The Sentinel System Driver is required to run RISA Key Manager. This utility can also be used as a diagnostic tool for Subscription License issues.
RISA Key Manager 6.4
This utility allows you to point a network client installation of RISA directly to a license server.
RISA Server Browser 2.2
Utility reads and enables upgrading of USB hardware key. The Sentinel System Driver is required to run RISA Key Manager. This utility can also be used as a diagnostic tool for Subscription License issues.
ADAPT Licensing Utilities
A package of utilities for activating, updating, and troubleshooting ADAPT local and network hardware and software licenses.
ADAPT Licensing Utilities Manual
RUS Password Request (Standalone)
Standalone versions of RISA software use a USB key for authorization. This key must be updated with an RUS password whenever new versions of the software are installed. Please email license@risa.com to obtain an RUS password.
License File Request (Network)
Network versions of RISA software use a USB key and Sentinel License Management (both on a server) to distribute licenses. The key never needs to be updated. However the Sentinel License Management requires a new license file every time a new version of the RISA software is installed. Please email license@risa.com to obtain a license file.